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Be afraid, be very afraid

Two business articles report on a speech given by Indigo CEO Heather Reisman at the Retail Council of Canada’s annual conference. The speech centred on Reisman’s ongoing efforts to transform the chain into “the world’s first cultural department store,” a phrase that may send chills down many a publisher’s spine. To expedite this transformation into a less bibliocentric store, Reisman announced that Eric Berthold, outgoing vice-president of high-end lifestyle store Cabana, has been hired to help stock Indigo and Chapters stores with more gift and book-related items. For Q&Q‘s follow-up interview with Reisman, see our posting on the news page of OMNI.

Related links:
Toronto Star story on Heather Reisman’s speech
Globe and Mail story

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